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About Us

We Are Here to Serve and Uplift the Community

Our Mission From the Start

Our Services are Always Free & Confidential

  • Peer support staffed by trained LGBTQIA+ identified community members, never bots or Ai

  • A safe space

  • Respect to those who seek our help

  • Acceptance and affirmation

  • supportive listening, not advice

  • Answers to factual questions

  • Resources locally, nationally, and internationally

We do this every day we are open through our hotlines, online chat programs, email services, and publicly accessible online databases of resources.

More than 3 in 5 transgender Americans faced discrimination in the past year

More than half of LGBTQ Americans reported having to hide their relationships to avoid discrimination

Only 1 in 4 LGBTQ youth found their home-life was affirming

Who We Are

Our History & Mission

The Lesbian, Gay, Bisexual, and Transgender (LGBT) National Help Center, founded in 1996, is a non-profit, tax-exempt organization that provides vital peer support, community connections, and resource information through helplines and online chatrooms. Our services focus on sexual orientation and/or gender identity and expression. We are the oldest and most comprehensive national organization of its type and scope in the United States, providing critically needed services regardless of age or geographic location.

We help youth and adults with coming-out issues, safer-sex information, school bullying, family concerns, relationship problems, and a lot more. The people who turn to us for help often live in rural and conservative parts of the country and are frequently feeling severely isolated, closeted and in dispair, with literally no one else safe to talk to.

We care deeply about confidentiality. We understand that what is discussed with us is private.